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Frequently asked questions

You’ve got questions and we’ve got answers. If you need help, you’ve come to the right place.

General account queries

Yes – you can repay your car loan ahead of schedule with Forward Finance and we don’t charge any early repayment fees. Making extra repayments will help you save money on your loan, as clearing your debt faster will reduce the amount of interest you’re required to pay.

Yes – we can finance vehicles from used car dealerships or private sellers up to 20 years of age at the end of your loan term. Our in-house car broker team can also help you source a vehicle from our nationwide dealer network if you can’t find the model you’re looking for.

Yes – if you work for yourself and need a vehicle for personal usage, you can still apply for car finance with us. Instead of supplying payslips, you’ll be required to submit your latest tax return or an ATO Notice of Assessment from the past 18 months.

Yes – you don’t have to wait until your arrangement is over to apply. Provided you satisfy our lending requirements, we can still approve a car loan while you’re under a Part IX debt agreement.

Yes – if you’ve defaulted on a loan and need a second chance at car finance, we’re here to help (provided you meet our lending criteria).

Yes – however, rather than checking your score at the start of the process, we conduct credit enquiries post-approval. This means you won’t have a mark on your credit score until you’ve already been approved.

Repayments and hardship assistance

The length of your loan term will be defined within your loan agreement. With Forward Finance, this can be anywhere between three and five years.

Our car loans range from as little as $8,000 up to $50,000. However, every applicant's borrowing power is different, so we can offer a risk-free assessment after you apply to confirm what your borrowing power is.

If you’re experiencing financial hardship while repaying your car loan, give us a call today and we’ll discuss the potential options available to you.

Changing, updating or closing your loan

Yes – you can make the switch from weekly to fortnightly (or fortnightly to weekly) payments on your car loan. Just give us a call and we’ll help make it happen.

We appreciate our customers keeping us in the loop with any life changes they may have, such as changing jobs or addresses.

When it comes time to close your car loan deal, our team will send you a payout letter which shows the amount left to pay and where to pay it to. If you have any questions about finalising your loan deal, you can give us a call today.